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About Heembouw

We design and build places where people want to be. This is our ultimate goal: it inspires us and gives us direction. As a family business, we think in terms of generations. Our family culture is characterised by a strong commitment to one another and to others. Social sustainability and impact on people and society are just as important to us as physical sustainability and our impact on nature and the environment.

Founded in 1939 in Roelofarendsveen, Heembouw now occupies a unique position in the construction industry. With its own architectural firm, Heembouw Architecten, Heembouw offers its clients a fully integrated approach to their housing issues. We’ve organised ourselves around our clients, with specialist customer groups and teams. With 300+ employees, a turnover 197 million (2024) and solvency of 44,4%, Heembouw is a healthy company in every sense.

Customer focus

We design and build places where people want to be. This is our why and ultimate goal: it inspires us and gives us direction. Places where people live, work and spend their time — places that are more than functional buildings, but meaningful spaces and environments where people enjoy being and feel proud to belong. That requires an understanding of what drives our clients and end users. That’s why we are genuinely curious about their vision and take the broader social context into account. That’s why we’ve organised ourselves around our clients, with specialist customer groups and teams.

Heembouw focuses on three types of end users: commercial property, offices and residential, and we do this from our offices in Roelofarendsveen, Breda and Berkel en Rodenrijs. Full focus on customer groups ensures even more knowledge about and understanding of the customer's wishes. This creates customer value, resulting in greater added value, a smooth-running process, minimal waste and a better location.

Integrated approach with our own architects

We work together as architects and builders in specialised teams. No ad-hoc combinations: our daily practice is to work together to devise specific solutions for specific customers within our own customer group. Without our own interests playing a role, we work as a single team on a customer assignment. From the first sketch design up to and including delivery. This ensures high quality, a fast and smooth process, less static and smarter solutions. And less hassle for the customer.
Everyone brings their own qualities, knowledge and expertise and works together for one common goal: to design and build a place for the customer where people want to be. Only when you act as one team and work together optimally, both internally and with our suppliers, are you able to achieve the highest possible customer value. Better cooperation in the chain ensures higher customer value and customer appreciation, delivers better results and makes our strategic partners better. In this way, we lay a solid foundation for the future.

Corporate social responsibility

Inspired by our vision: We design and build places where people want to be. Heembouw embraces initiatives that bring people, society, employees and our company together. As a family business, we think in terms of generations. Our family culture is characterised by a strong commitment to one another and to others. Social sustainability and impact on people and society are just as important to us as physical sustainability and our impact on nature and the environment.

Employee satisfaction

Heembouw designs and builds places where people want to be. This is only possible if Heembouw itself is a workplace where employees feel valued and inspired By fostering a safe and inclusive work environment that supports employee growth and promotes a healthy work-life balance, Heembouw cultivates engagement and commitment among employees, ultimately driving better performance. Heembouw is a people-centric organisation. The success of Heembouw’s employees directly translates into the company’s success. Every year, we measure how satisfied our employees are and their level of commitment and enthusiasm. We are delighted with the high response rate (94%) and proud of our eNPS score (employee net promotor score) of +54.

Customer satisfaction

In 2004, Heembouw started developing a proprietary working method based on the Lean philosophy. We are continuously working on further improving ourselves and our organisation, which ultimately revolves around one thing: creating customer value. To measure whether and to what extent we are succeeding, Heembouw conducts customer surveys  and is the first construction company in the Netherlands to share the opinions and reviews of its customers in this open and transparent format. We use the net promoter score (NPS): the number between -100 and + 100 that indicates the extent to which customers would recommend the company to their contacts. Our NPS figure for 2024 is +83, with an average score of 8.8.